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The Salvation Army Ray & Joan Kroc Center, Coeur d'Alene, ID

FACILITY HOURS

MON–FRI: 5AM–7PM
SAT: 7am–7pm  Sun: CLOSED

Visit the San Francisco Kroc Center Twitter Page

FAQ ON MASKS

Why are you requiring a mask now, when you did not before?
Up until this point, mask wearing was optional for both employees and members. We had staff who have consistently worn masks since we re-opened and some who have not. Starting July 23, 2020 The Panhandle Health District (PHD) passed an order that requires you must wear a face covering when in a public place including recreational institutions, when a distance of at least six feet cannot be maintained from any non-household member. Read full Panhandle Health Order. We will continue to follow PHD directives for our operational efforts.

What if I need to make a change to my membership?
Please feel free to stop by The Kroc front desk to facilitate a change; or you can email info@kroccda.org to request any assistance or changes in writing.

KROC CENTER MEMBER NOTICE 7.23.20

KROC CENTER MEMBER NOTICE 7.22.20

KROC CENTER MEMBER NOTICE 7.21.20

If you have any questions, please email info@kroccda.org. Thank you for your continued support. We will see you on Thursday!

KROC CENTER MEMBER NOTICE 7.16.20

Dear Kroc Members & Friends:

The Kroc Team continues to pray for the health and wellbeing of each of you and your families. These are strange times, and we continue to be grateful for your continued support and use of The Center.

As COVID numbers in Kootenai County continue to climb over the last few weeks, and as daily Kroc Center use continues to grow, we would like to revisit the protocols and strategies we have in place to do our best to maintain a safe place for all of us to belong and grow.

 

We continue to rely on the most current recommendations from Panhandle Health District (PHD) and the State of Idaho for implementation of our COVID safety protocols.

1. You will see Kroc employees wearing masks when out on the floor as much as possible. This is a direct adjustment to PHD “strongly encouraging” mask wearing when in public. Employees will not be wearing masks when teaching classes, behind plexiglass dividers, or engaging in job duties where mask wearing is restrictive.

2. If you are a cabana user, you will see signage and cleaning bottles on the counter. The signage asks you to “wipe down the cabana”. Please spray and wipe down the door handles, faucets, and shower walls after use. The cabanas are regularly cleaned by Kroc staff; however, we cannot guarantee a cleaning between every use. We are not asking you to scrub cabanas.

3. We continue to utilize employee health assessments, social distancing, glass separation between customer service and café employees, and increased sanitation rotations throughout the building – every day. Additionally, we have closed on Sundays, through Sept. 13, to incorporate a thorough cleaning and “airing out” of The Center.

4. What happens if a staff member tests positive for COVID-19? The Kroc Center has a very specific communication and action protocol if an employee feels unwell, shows symptoms, or tests positive for COVID. Additionally, contact tracing is completed and anyone who may have been exposed, even minimally, is notified immediately. As of July 16, we have had two employees test positive. Both employees contracted COVID outside of The Kroc Center. One was not in The Center after exposure and the other had minimal contact with co-workers and members.

All potentially exposed people (employees or members) tested negative or chose 14-day self-isolation and will require a negative test before returning.

5. What can you do to help keep The Kroc safe? We are encouraging members (not requiring at this time) to wear their mask when coming and going from The Kroc. Please honor the social distancing and spacing guidelines that are marked. Regular hand washing and following the state guidelines as is relates to personal restrictions and requirements. Members and their families should not come to The Kroc Center if they are sick, have traveled to high risk areas or been exposed to people who are ill.

Kroc Staff will continue to communicate regularly and as clearly as possible about the daily and weekly changes taking place. It has made us happy to see you and we appreciate the sense of community YOU bring to The Center. Please stay safe and enjoy your summer.

 

Sincerely,
Kroc Center Management

SUNDAY OPERATIONS UPDATE 7.7.20

Dear Kroc Members & Friends:

Considering the recent COVID-19 spikes in our community, The Kroc is taking additional measures to minimize the risk of spread. In alignment with Panhandle Health Guidelines, beginning Sunday, July 12 through Sunday, September 13, The Kroc Center will be closing on Sundays to allow a full day of disinfecting and sanitization. This ensures that there will always be a day built-in to allow our operations team to air out the facility, deep clean and disinfect.

Moving forward building capacities will not be affected. Members and staff are free to wear a mask if they prefer. The Kroc Center has continued our social distancing strategies with stanchion lines, glass shields at customer service/member check in, separation of equipment use, minimized paper transactions and enforced facility spacing.

 

Our new, but temporary, Kroc Center Hours are the following:

Monday–Friday: 5am–7pm
Saturday: 7am–7pm
Sunday: Closed

 

Will Kroc Church and The Well on Sundays be closed?

Kroc Church is still scheduled to run as planned on Sunday mornings. The Well will take place Sunday, July 12, and any schedule changes after that will be communicated to all Well participants for the future.

The East End of the building will be accessible during Kroc Church, but the rest of The Kroc beyond the theater will be closed to the public.

 

We take the wellbeing of our members, friends, and staff very seriously. Thank you for your continued patience and support as we navigate these new challenges.

Sincerely,
Kroc Management

RECOVERY SERVICES

The Salvation Army is here to come alongside you as you work on getting back on track in your life journey. We have a 3 step process:
1. Contact us at 208.763.0777 to schedule an appointment
2. Appointment established for client assessment. We want to hear your story. You are important and we want to get to know you and how we can come alongside you.
3. Budget review of income versus expenses, needs verified and a plan is developed to narrow/eliminate the gap.

Need prayer? Call 208.763.0777, walk into The Kroc, or fill out a prayer request online.

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The Salvation Army Ray & Joan Kroc Center, Coeur d'Alene, ID